Privacy Policy

1. Information We Collect

AIVisibilityWatch ("we," "our," or "us") collects information you provide directly to us, including:

• Account information (email address, name, password) when you register
• Brand information (brand names, domains, descriptions) that you choose to monitor
• AI search results and visibility data collected from public AI platforms
• Content you generate using our AI-powered content tools
• Payment information processed through Creem, our Merchant of Record (MoR)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Monitor brand visibility across AI platforms (ChatGPT, Perplexity, Google AI Mode, Claude, and more)
• Generate AI-optimized content for your brand
• Send you weekly visibility reports and important updates
• Process payments and manage your credit pack purchases
• Respond to your comments, questions, and customer service requests

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• With service providers who assist in our operations (hosting, analytics, payments via Creem)

4. Payment Processing

All payments are processed through Creem, our designated Merchant of Record (MoR). Creem handles all payment card data in compliance with PCI-DSS requirements. AIVisibilityWatch does not store your payment card details directly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data
• The right to data portability
• The right to opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and improve your experience on our platform.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Visibility data is retained indefinitely to provide historical trends.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. Uploading photos of minors or generating content involving children is strictly prohibited under our Acceptable Use Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@aivisibilitywatch.tech

Response Time: We respond within 3 business days.